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On May, the 28th 2010 international launch of the iPad. Discover it in exclusivity SyncSing HD, click here

FAQ can help answer your questions concerning the installation and usage of the SyncSing application. For more information, please consult the user Tutorial.

Contents
What is SyncSing?
Installation and usage?
Music score capture and management?
My SyncSing Friends?
My Facebook Friends?
Storage space and adding files?

What is SyncSing?

SyncSing is a unique application and a Web service for managing, storing and sharing songs, offering practical support to musicians.


What is it for?

Say goodbye to bulky, heavy, inconvenient songbooks.

Now, just download the free application, create an account, and SyncSing will help you manage and carry all of your songs (music, lyrics and chords) so you can play them anywhere, alone or with other SyncSingers. Because the great part about SyncSing is its community dimension: sharing your musical repertoire with your friends by invitation or synchronization.


Why a "My SyncSing" Web account and an application?

It is a personalized, secure My SyncSing Web interface to let you store and manage your entire music library from any Internet-connected computer by simply accessing your account using your identifiers and password. It is a Web interface for sharing your playlists and songs.

An application to play, carry and share your entire songbook collection on your iPhone or iPod Touch. This application will act as a lead tool and support for your rehearsals or musical performances.

What required configurations for using the SyncSing application?

The SyncSing application is compatible with the iPhone or iPod Touch and requires the iPhone 3.0 operating system.
The Web service is available for Windows, Linux and Mac.


Installation and usage?

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How do I activate my SyncSing application?

Once you have downloaded your SyncSing application from the App Store, you must register and open a My SyncSing account. There are several ways to create a My SyncSing account: directly from your iPhone or iPod Touch application or from the www.syncsing.com Web site under My SyncSing.


Creating an account via the Web site

To create your My SyncSing account from the Web site, click on [My SyncSing]: an identification popup will open.

You have a Facebook account:

To create your account, you can register through your Facebook account by clicking on:
A Facebook connection page will open [Sign Up].
Create your My SyncSing account using your Facebook identifier and password, then click on “Connect”. You will be redirected to your My SyncSing account where your list of Facebook Friends and your profile photo will automatically enter the data from your Facebook account.

You do not have a Facebook account:

To create your account, click on “Register” A [Registration] popup will open. Simply fill in:
Une pop up [Registration] s'ouvre. Il ne vous reste plus qu'à renseigner :

  • your Login
  • your password and confirmation
  • your e-mail address
  • your name

Then click on "Register".
The next time you connect, all you have to do is fill in your login and password in the "if you have a SyncSing login" window.

NB: If you do not have a Facebook account you cannot use the sharing features. We recommend that you create a Facebook account to be able to take full advantage of all the SyncSing features.


Creating an account from my iPhone or iPod Touch

To create an account from your iPhone or iPod Touch, under [Preferences]:

  • you can register through your Facebook account by clicking on “Connect with Facebook”. Just type in your Facebook account login and password and click on the connection button to create your My SyncSing account.
  • If you do not have a Facebook account, you can create your My SyncSing account by clicking on “Register”. A temporary identifier is automatically generated on this page. We recommend that you change it and enter the information for your password (at least 6 characters) and name (first and last). Then click on “Register”.

From where can I download the user’s manual?

You may download the SyncSing Tutorial from the Web site homepage or by clicking on: tutorial


Music score capture and management?

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I want to organize my songs into lists

Playlists are for organizing your songs into lists. To create your playlists in your My SyncSing account, click on “Add a playlist” under [Music Library]. The [Add a playlist] popup menu will open. Type in the name and press “Enter”. Your new playlist has just been created and is displayed under [MY PLAYLISTS].


I have songs and music scores, how do I add them?

To add pieces, you may either:
  • Select one of your playlists from [MY PLAYLISTS]
  • Or import your songs directly

Once you have completed one of these operations, just click on “Add a song” under [PLAYLIST]. The “New Song” popup menu will open.

4 tabs: Properties, Lyrics, Files and Display

[Properties]
Type in the name of the song, performer’s name and your own comments (if necessary).

[Lyrics]
This is where you enter your music scores. You may type or cut & paste the lyrics and chords for your song and click on “OK” to save them.
If you type directly into the capture template, you may indicate the chords as shown below:

Type in the chords on the line above the corresponding lyrics. Position them by inserting spaces between the chords so they are correctly placed according to the corresponding lyrics, like in this example:

          G                       D                  C#                    Am7
It's not time to make a change, just relax and take it easy

In preview mode, the chord lines are shown in bold blue to help you check their position:

          G                       D                  C#                    Am7
 It's not time to make a change, just relax and take it easy

NB: you may also use ChordPro format to enter the lyrics and chords. In this format, the chords are typed in brackets [ ] between the lyrics at the place where they are played.

A “Help” button containing this information is also available to explain the writing mode and provide instructions.
If you want to search for lyrics on the Internet, use the “Search” button under [Lyrics].

[Files]
This is where you import your files and associate them to your songs. Click on “download” and follow the guide. Once you have finished importing you can use and share the files with your Friends.
By clicking on “Import from iTunes” you can easily import a piece of music from your iTunes library.

[Display]
This is where you view the lyrics, chords and music scores for your piece and where you can listen to attached audio files.


How do I associate files to my song titles?

Create a new song (Cf. I already have songs, how do I add them? ?) or click on the title of the song to which you want to associate a file.
In the popup menu that opens, go to [Files]. To import your file, you may either:
  • Search your computer by clicking on “Download” and use the Browser to recuperate and import it
  • Or import it directly from your iTunes music library by clicking on “Import from iTunes”.
The site especially recognizes certain types of files: MIDI files are converted to display the song sheet. You can listen to the MP3 or AAC audio files at the same time as you view the lyrics.


What are the different display modes?

You can display the lyrics, chords and scores associated with your songs in your My SyncSing account.


How do I manage, modify and delete my songs?

Your My SyncSing account lets you totally manage all of your songs.

You can:
  • Modify a song by clicking on the title of the song you want to change.
    This will open a popup with the data and content associated with the song. Click on “OK” to validate the changes.

  • Duplicate it by selecting it on your list and clicking on “Duplicate”.
    You can duplicate several songs at the same time by checking the boxes of the ones you want to duplicate or else in a single click by pressing “Select all” and then “Duplicate”.

  • Link your song
    You may associate your song to several playlists by clicking on “Link”. Check the boxes of the songs you want to link to your playlists. Select the playlist or lists you want to link from the popup menu and press “OK”.

  • Preview the content by clicking on the song title and then on “Display”.

  • Delete a song from your list by checking its box and clicking on “Delete”. You can delete several songs at once by checking off the boxes of those you want to delete or else delete all of them in one click by pressing "Select all" and then “Delete”.
NB: deleting a song from a playlist removes it from the list but does not delete it from the application. When you delete from the “All songs” list, the song is definitively and irreversibly deleted. You will be asked for confirmation before the operation is completed, like for any dangerous operation.


How do I filter my songs?

You can filter the list of songs by entering text in the search window located above the list of songs under [PLAYLIST]. This will reduce the list to songs containing that text in their title or author’s name.


My SyncSing Friends? ?

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Once you have entered your songs and organized them into playlists, you will be able to share them!

NB: If you log onto your account using your SyncSing identifiers and you do not have a Facebook account, you cannot take advantage of the sharing features. We recommend that you create a Facebook account to fully enjoy everything SyncSing has to offer.

Who are my SyncSing Friends?

Your SyncSing Friends are friends who share certain music files and tunes with you.
Your SyncSing Friends are your Facebook Friends if you connect to My SyncSing through your Facebook account.
You can share a selection by defining how your playlists are shared. (Cf How do I share my playlists?)


How do I invite my SyncSing Friends to play and sing together?

From your iPhone or iPod Touch under [Mode] select “Master” under “Group mode”. A page will open with a session number. Note this number and give it to your Friends who want to join the session.
They should click on the “Guest” option under [Mode] on their application and enter this session number.
Once this operation is complete, they will be automatically registered on your SyncSing Friends list in your My SyncSing Web account.

NB1: Group mode requires Internet access and runs on Wifi, 3G and Edge.
NB 2: the session number is repeated on the gray strips separating the stanzas on the song lyrics display page.


What is group mode?

From your iPhone or iPodTouch under [Mode] select “Master” in the “Group mode” window. A page will open with a session number. Note this number and give it to your Friends who want to join the session.
They should click on “Guest” under the [Mode] option on their application and type in this session number.
Once this operation is complete, they will be automatically registered on your SyncSing Friends list on your My SyncSing Web account.

NB1: Group mode requires Internet access and works on Wifi, 3G and Edge.
NB 2: the session number is repeated on the gray strips separating the stanzas on the song lyrics display page.

You may choose either the “Master” or “Guest” mode, depending on whether you are directing the rehearsal or one of your Friends is.

In “Master” mode
You give the session number displayed on the [awaiting guests] page of your application to the Friends you want to join the rehearsal. When your Friends enter the number into their applications, they will progressively appear under [Guests] where you will already be signed in as “Master”.
Click on “Start”. Select the playlist you want to share with your Guests and direct the rehearsal.

NB: the session number is automatically renewed with each “Master” session.

In “Guest” mode
Enter the session number given by your "Master" of ceremonies Friend into the [Session Choice] menu of your application, then click on "OK" and let the Master guide you.
The songs to rehearse and page scrolling mode are controlled by the "Master". The iPhones and iPod Touches are automatically synchronized.

How do I share my playlists?

In your My SyncSing account under [SyncSing Friends] click on the friend with whom you want to share one or several playlists. Select the playlist or lists from the popup menu that will open and press "OK".


My Facebook Friends?

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What is a Facebook Friend?

Simply, one of your Facebook Friends. Your list of Facebook friends is automatically entered when you connect to My SyncSing from your Facebook account. You can invite them to discovery SyncSing and share your music scores with them directly via the Web site through your My SyncSing account.


How do I invite my Facebook Friends to use SyncSing?

Once you have saved your songs and organized them into playlists, you will definitely want to share them! The whole purpose of this application is to be able to share and use them on an iPhone or iPod.

To invite your Facebook Friends to download the SyncSing application, just display your list of friends under [Facebook Friends] by clicking on the arrow on the scroll down menu.

Then click on one of your Friends from the list. When you do this, a Facebook popup will open. All you have to do is select the Friend or Friends with whom you want to share SyncSing and invite them by clicking on “Send an invitation to the SyncSing application”.

Once they have the application on their iPod Touch or iPhones, you can invite them to share your playlists. To do this, just follow the procedure explained in How do I share my playlists?

NB: you can also invite your Friends who do not have the application and share your songs with them via the Web site from your My SyncSing account.

Storage space and adding files?

What types of files can I add?

The SyncSing application lets you associate files to your songs and benefit from extensive storage space for your data on your account.
For each song, you can attach files of lyrics and chords, audio files, music scores in PDF format and MIDI files.

How do I associate files to my songs?

To attach files to your songs, you can:

On your My SyncSing online account:

  • Download them onto your computer from the SyncSing site
  • Download them from your iTunes music library
  • Type in the lyrics and chords directly into the "lyrics" area

On your My SyncSing account and your iPhone or iPod Touch application:

  • Associate them with a song selected from iTunes
  • Make an Internet search using the integrated search feature

What are my storage space limits?

With SyncSing you benefit from 100 MB of free storage space. If you want to increase your storage space, contact us for a personalized proposal.

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